Background imageBackground image

Enterprise Retail Kiosk Management Platform

A retail organization required a secure Android kiosk solution to deploy tablets across multiple store locations. The tablets were intended to run a single custom application supporting customer interactions, product browsing, and self-service checkouts.

Nevrio engineered a device-owner–level kiosk system with strict usage policies, centralized control, and operational safeguards to ensure tablets functioned exclusively for their intended retail purpose.

The Challenge

  • Deploying tablets across retail stores introduced several operational and security risks:

    • Need to restrict devices to a single application

    • Prevent unauthorized USB file transfers

    • Block access to system settings and other apps

    • Prevent devices from entering sleep mode during operation

    • Restrict volume manipulation by users

    • Optimize battery performance for all-day store usage

    • Enable secure admin access for maintenance

    • Ensure automatic app updates without manual intervention

    The solution had to maintain high reliability in busy retail environments while preventing misuse or tampering.

The Solution

Nevrio implemented a secure Android kiosk management system using Device Policy Controller (DPC) and enterprise mobility management principles.

Key capabilities included:

  • Single-app kiosk mode using Android Lock Task Mode

  • USB file transfer restrictions via device policy enforcement

  • Complete restriction of access to system settings and other applications

  • Wake lock implementation to prevent unintended sleep mode

  • Volume control lockdown using DevicePolicyManager APIs

  • Battery-optimized application design for extended operational hours

  • Automatic application updates via Managed Google Play

  • Admin-authenticated maintenance mode for temporary kiosk exit

The platform ensured centralized policy enforcement while maintaining operational flexibility for store administrators.

Architecture Overview

Device Provisioning (DPC Enrollment)

→ Kiosk Mode Activation (Lock Task)
→ App & System Restrictions Enforcement
→ Managed Google Play Integration
→ Wake Lock & Battery Optimization
→ Admin Authentication for Maintenance Mode

Technology Stack

  • Mobile Application: Kotlin
    Backend & Admin Panel: Laravel
    Device Management: Android Device Policy Manager (DPM)
    App Distribution: Managed Google Play
    Architecture: MVVM-based Android architecture

Business Impact

  • Fully secured retail tablets restricted to a single custom application

  • Eliminated unauthorized access and USB data transfer risks

  • Improved operational uptime with sleep prevention and battery optimization

  • Reduced manual intervention through automatic updates

  • Enabled secure maintenance workflows without compromising kiosk lockdown

  • Delivered scalable kiosk deployment across multiple store locations

Key Takeaway

Retail kiosk deployments require more than app development—they demand OS-level device control, policy enforcement, and operational resilience.
By leveraging Android Device Owner capabilities and structured MDM policies, Nevrio delivered a secure, scalable, and enterprise-ready kiosk solution for retail environments.

More projects

Get in touch

hello@nevrio.tech

+91 90419-59799

#337, Sushma Infinium Adjoining Best Price Chandigarh - Delhi, NH - 22, Zirakpur, Punjab